Reduce IT Support Ticket Closure Time by 3x with AI-Powered Solution Matching
ResolveOnceAI automatically finds solutions to similar IT problems from your knowledge base in seconds, not hours.
Trusted by IT teams worldwide
The $200+ Billion Ticket Closure Chaos Crisis
Are you still drowning in Excel hell while your experts walk out the door?
Excel Hell Nightmare
60-70% of companies still track support tickets in Excel spreadsheets and shared email. Tickets get lost, duplicated, or forgotten entirely. No automated SLA tracking or escalation capabilities.
Incomplete Resolution Horror
5-20% of tickets get reopened due to incomplete closure. Customers frustrated by ticket bouncing between agents. 25-35% of all tickets are problems that have been solved before.
Knowledge Walking Out The Door
42% of critical knowledge exists only in specialists heads. 15% annual IT turnover means 5 years of problem-solving experience vanishes overnight when experts leave.
Time Hemorrhaging
Average resolution time: 82 hours vs 17 hours for industry leaders. Specialists spend 2+ hours daily hunting for solutions across fragmented systems. New agents take 4-6 months to become productive.
Financial Devastation (Research-Validated)
ResolveOnceAI: AI-Powered Knowledge Assistant
Real results you'll see within days of implementation - from chaos to order
Instant Historical Solution Search
Reduce search time from 8-15 minutes to 30-60 seconds with semantic analysis and intelligent matching
Boost Customer Satisfaction to 85%+
Complete resolution tracking and anti-bouncing system prevents reassignment and ensures completeness
New Agents Work Like Experts from Day One
Reduce onboarding time from 4-6 to 2-3 months with collective intelligence access
End the Excel Hell - Professional Support in 10 Minutes
Transform from spreadsheet chaos to professional support system with Excel-to-AI migration
Stop Knowledge From Walking Out The Door
Preserve expertise when employees leave with tribal knowledge capture and institutional memory
ROI 600-1500% in First Year
Concrete savings from reduced repeat tickets, increased productivity, and faster resolution
Ready to transform your support in 10 minutes?
Start your free 14-day trial and see the efficiency gains yourself
Real Success Stories from IT Support Leaders
See how ResolveOnceAI helped companies save hundreds of thousands of dollars and dramatically improve team efficiency
Mark Peterson
Head of Technical Support
TechFlow Solutions • IT Services
35 support agents
"ResolveOnceAI connected to our existing system in 15 minutes. In 6 months, FCR grew from 72% to 87%, and average resolution time dropped from 52 to 18 minutes. ROI was 1,200% - paid for itself in 3 weeks."
Mark Peterson
Head of Technical Support
TechFlow Solutions • IT Services
35 support agents
"ResolveOnceAI connected to our existing system in 15 minutes. In 6 months, FCR grew from 72% to 87%, and average resolution time dropped from 52 to 18 minutes. ROI was 1,200% - paid for itself in 3 weeks."
Sarah Mitchell
Customer Support Director
CloudLink Networks • MSP
28 technicians
"Our main problem was onboarding new technicians in a multi-client environment. ResolveOnceAI became their virtual mentor, giving access to solutions across all clients while maintaining security. Training time was cut in half."
David Chen
IT Service Desk Manager
FinanceSecure Inc • FinTech
42 specialists
"We had 3 different knowledge bases in Confluence, Jira and SharePoint. Agents simply stopped using them. ResolveOnceAI unified all sources into a single search. Knowledge usage rose from 30% to 85%."
Lisa Rodriguez
Head of IT Operations
DataCorp Systems • Technology
25 specialists
"Implementation took just 10 minutes! No complex integrations or lengthy setup. The system immediately started working with our data from multiple sources. Our team was amazed by the simplicity and immediate results."
Michael Thompson
Support Operations Manager
SecureBank IT • Banking
38 specialists
"Data security is critical for us. ResolveOnceAI fully meets our requirements and works in a closed environment. We got all the AI benefits without security compromises."
Emma Watson
IT Service Delivery Manager
GlobalTech Solutions • Logistics
32 specialists
"Our team works 24/7 across different time zones. ResolveOnceAI provides consistent expertise level around the clock. Night shifts now solve complex issues as effectively as day shifts."
Average Client Results
Join hundreds of satisfied clients who have already transformed their IT support
From problem to solution in 10 minutes
Simple 6-step process that transforms complex solution searching into an automatic support system
Simple Setup Without Disruption
Connection in 5 minutes
Works with any ticketing system - Jira, Zendesk, Freshservice, ServiceNow, or even Excel. Secure data import without access to client information.
AI Analysis (Automatic)
Machine learning analyzes patterns
AI analyzes patterns in your solutions, creates knowledge graph from your data, and learns context of your industry and infrastructure.
Real-time Solution Suggestions
Smart recommendations as agents work
Solution recommendations appear as agents work on tickets with seamless workflow integration and mobile access for field technicians.
Intelligent Solution Matching
Find similar cases with confidence scoring
AI understands problem context, finds similar cases even with different descriptions, and shows success probability with 85-95% accuracy.
Rapid Problem Resolution
Complete solutions in minutes, not hours
Agents select appropriate solutions and apply them following ready instructions, with automatic ticket updates and client notifications.
Continuous Learning
System gets smarter with every ticket
AI learns from feedback from your agents, provides automatic accuracy updates, and delivers quarterly performance reports.
Why this works better than traditional methods
Speed
10 minutes instead of 82 hours average resolution
Accuracy
92% accuracy vs 45% manual search success rate
Learning
System gets smarter with every ticket resolved
Investment that pays back in 1-2 weeks
Choose the plan that fits your team size. Every dollar invested brings 6-15 dollars in savings
Starter
For growing IT teams
Included:
Professional
For large IT operations
Included:
Excel Migration
For teams ready to escape spreadsheet hell
Included:
Limitations:
💰 Savings Calculator for Your Team
Frequently Asked Questions
Is there a free trial period?
Yes, we provide a 14-day free trial for all plans. No credit card required.
Can I change plans at any time?
Absolutely! You can upgrade or downgrade your plan at any time. Changes take effect from the next billing period.
What does implementation include?
Complete setup within 24 hours, integration with your systems, team training and personal support in the initial stages.
Stop losing money on inefficient support
Every day of delay costs your company $5,000-15,000 in lost productivity
Results Guarantee
If within 30 days you don't see savings of at least $2,000/month — we'll refund 100% of payment